Something not working, or a question the app does not answer? Write to us. A real person reads every message, usually within a day or two.
Email is the fastest way, and the only one you need.
support@sundialus.comIt helps to say which iPhone you have and what happened just before the problem.
Go to the solar system page and draw a ring around the sun. Sundial gives you a code and a link to send. When they open it, the two of you share a day. You can have as many orbits as you like, one for each person.
Codes expire, and each one can be used once. Make a fresh one from the solar system page and send that. If the other person is already in an orbit with you, Sundial will say so rather than making a second one.
A day ends at midnight and moves into your almanac, which is the book icon at the top of the page. Nothing is lost. The main page is only ever today.
Sunprints develop. You see theirs once you have sent one back that day. It is a trade, not a feed.
Open Sundial once so it can refresh, then remove and re-add the widget. If it stays empty, make sure the phone has been online since the last beam arrived.
A one-time purchase that unlocks the deep almanac, orbit statistics, widget skins, custom app icons, extra planets, and the shared backdrop. There is no subscription. To restore it on a new phone, open Settings inside the app and choose restore purchases, signed in with the same Apple Account.
No. Everything you send is encrypted on your phone before it leaves, and only the phones in your orbit can open it. Our servers only ever store the encrypted version of what you send, so we can't open it. A few basics, like names and when things were sent, stay readable so the app can work. The privacy policy spells out exactly what is and is not visible to us.
In the app: Settings, then delete account. It removes your account and its data and cannot be undone. If you no longer have the app installed, email us and we will do it for you.
Sundial tells you when that happens, and the beams you shared fade twenty-four hours later. You can let the orbit go straight away instead, from the notice on the page.
Orbits are private and invite-only, so there is nothing public to moderate. If somebody in one of yours is being abusive, you can leave that orbit at any time, and you can report it to us at support@sundialus.com. We act on every report.